Made to Order
A Description of the Made to Order Process:
If you cannot visit our studio, you can still order a Lindsay Fleming dress by taking advantage of our made-to-order service. This service has been used successfully by clients from all over the world, who due to the distance between themselves and our studio, could not make it in person to the fittings. Basically, if you can give us the size you wish the dress made to: i.e. size 12(UK), size 18(US) etc., then we will make the dress to that size.
It is important however that you must be sure that the size will fit, and we only recommend this service if you are confident you are a standard size.
Remember, if you cannot visit us here in Scotland, we also regularly visit London, with what we have called: our ‘Roadshow‘.
If you choose our made-to-order service, you will most likely have found our presence on the internet and will be unable to travel to Scotland for fittings. If you decide to choose a Lindsay Fleming dress by made-to-order, you will be given a fixed price for the order. Please be sure to check what is and is not included in the price.
When your dress is ready for shipping you will informed. Due to the possibility of alterations being required to the dress when it is received, we have reduced the made-to-order price. Therefore any such alterations are the responsibility of the client and should be budgeted for before any order is placed.
Initial consultation / ordering: We suggest that you consider contacting us no later than six months before your wedding. However, this can change depending on the time of year, therefore you should always be prepared to contact us as early as possible.
Shipping: We aim to ship the completed dress at least six weeks before your wedding date.
The cost of the chosen fabric.
Shipping and insurance of the completed dress.
Any alterations due to the dress not being a perfect fit. Remember you are ordering a dress which is not made-to-measure.
Any customs charges on receipt of the completed dress. As customs charges may be different for each country and sometimes for each state, Lindsay Fleming cannot provide this information at time of ordering. It is therefore your own responsibility to investigate and pay any charges due on collection.
The quoted price will be held for 28 days. Lindsay Fleming reserve the right to change this quotation after 28 days if an order has not been confirmed.
Where prices are quoted in a currency other than Pounds Sterling, the price will not fluctuate due to currency rates changing.
The full cost of the dress must be paid on placing the order.
Payments can be made by cash/cheque/credit or debt card/bank transfer.
You may cancel your order at any time however:
Cancellations made more than 6 months before the agreed shipping/collection date: 10% of the price of the dress will be retained by Lindsay Fleming to cover possible loss of business due to us keeping your place in our order schedule, and to the fact that we may have incurred bank charges.
Cancellations made between 3 months and 6 months before the agreed shipping/collection date: 50% of the price of the dress will be retained by Lindsay Fleming to cover possible loss of business due to us keeping your place in our order schedule, to the fact that we may have incurred bank charges and cost of materials, and to cover any labour costs.
Cancellations made less than 3 months before the agreed shipping/collection date: 80% of the price of the dress will be retained by Lindsay Fleming to cover possible loss of business due to us keeping your place in our order schedule, to the fact that we may have incurred bank charges and cost of materials, and to cover any labour costs.
Lindsay Fleming will retain ownership of all fabric and materials, whether the dress is complete or not, until any outstanding amounts have been paid.
If an order is cancelled, the customer must notify Lindsay Fleming by registered letter within 30 days of cancellation that they wish their dress to be retained for a future date, until any outstanding amounts have been paid. If the customer does not contact Lindsay Fleming by registered letter within 30 days, then Lindsay Fleming will become owner of the dress and all materials, and the customer will waive any rights they have to the dress/materials.
Lindsay Fleming Couture are proud winners of The VOWS Awards, Scottish Bridal Designer, 2006, 2008, 2010, and 2013